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From Paperclip to Possibility: How Creative Negotiation Unfolded One Trade at a Time
Many people imagine negotiation as something stressful or adversarial. It’s often seen as a battle of willpower, where one side wins and the other concedes. No wonder so many people say, “I’m terrible at negotiation.”But what if negotiation isn’t about pressure or...
What a “Good No” Really Means: A Masterclass in Emotionally Intelligent Negotiation with Debbie Goldstein – Harvard Program on Negotiation
In the world of high-stakes leadership, where every deal feels like a make-or-break moment, many professionals believe that successful negotiation is all about the perfect “yes.” But what if the true power lies in knowing when—and how—to say a strategic, respectful...
Staying in Your Lane and Knowing When to Hold the Line
I’ve been reflecting on some of my assumptions about negotiation after a recent conversation on my podcast with Tony Shepherd. For years I’ve emphasised the value of a collaborative approach to negotiation. I still think it works well in most verticals, and in many...
The SNAP Framework for Leaders: A Practical Guide
As leaders, our ability to inspire, engage, and guide people is crucial. We’re not just sharing information — we’re shaping direction, motivating teams, and creating shared meaning. The SNAP framework (Story, Need, Answer, Proof) offers a simple, practical way to...
Rethinking Procurement: How Emotionally Intelligent Negotiation is Shaping the Future
When most people hear the word “procurement,” they think about contracts, cost-cutting, and maybe a bit of hard-nosed negotiating. But in our latest episode of Empathy at the Table, Francesca Sabatucci flips that perception on its head. As Procurement Director at...
Exploring-your team´s negotiation patterns and a practical idea to strengthen them
Whether we call them negotiations, discussions, or decisions—every team engages in internal negotiation regularly. From setting priorities and allocating resources to navigating feedback and managing deadlines, these interactions shape how a team operates, how trust...
Coaching for Hope – Lessons from the 9th International Executive Coaching Symposium at IESE
It’s not every day you find yourself surrounded by 170 coaches from all over the world—each one bringing their own lens, language, and legacy of leadership development. But that’s exactly what happened at the 9th International Executive Coaching Symposium, held at...
Emotionally Intelligent Negotiation: A New Era in Workplace Communication
Negotiation has long been treated as a hard skill—one rooted in logic, persuasion, and positional strategy. Think poker faces, walking away power, and psychological tactics. But in today’s workplace, something has shifted. The most effective negotiators are not the...
Strategic Negotiation Training for HR Leaders: Why Emotional Intelligence Is Your Competitive Advantage
In today’s evolving workplace, HR leaders are no longer just the stewards of talent—they are strategic players shaping business culture, partnerships, and long-term success. And yet, one skill remains underestimated in many HR teams: strategic negotiation. Whether...
Emotionally Intelligent Negotiation: The Three Pillars That Change Everything
We’ve already introduced Emotionally Intelligent Negotiation (EIN)—the shift from pressure and posturing to empathy and alignment. But once you've grasped the basics, the real transformation begins when you apply its Three Core Pillars. Whether you're leading a team,...
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Empathy At The Table
The Negotiation Podcast
Bringing you Negotiation Insights From Experts Around the World
Join us for Empathy at the Table, where we bring you top experts from diverse fields to share their strategies for successful negotiations. Whether you’re learning from hostage negotiators, sales leaders, women in tech, professionals in HR, or esteemed academics from business schools like IESE, Harvard, McGill, and Wharton, this podcast delivers the insights you need. Discover how empathy and emotional intelligence can transform your negotiation approach and elevate your career.